Terms and Conditions

Last Updated: 1-11-2025

Welcome to Trenchless Piping Solutions ("Company," "we," "our," or "us"). By using our website or providing your information, you (the "User") agree to the following Terms and Conditions. These terms govern how we collect and use your information, as well as the general conditions of using our plumbing services. Please read them carefully before submitting your details or scheduling a service.

1. Information Collection and Purpose

1.1. Purpose of Collection

The information you provide will be used to:

Contact you regarding your plumbing service inquiries.

Schedule appointments and provide service updates.

Send promotional offers or educational information relevant to plumbing maintenance and home care.

1.2. Opt-In Consent

By submitting your information, you consent to receiving communications from us via email, phone, or text message. Message and data rates may apply. You can opt out of communications at any time by following the instructions provided in the message or contacting us directly.

1.3. Accuracy of Information

You are responsible for providing accurate and up-to-date information. Incorrect or incomplete details may delay or prevent us from providing services.

2. No Obligation

2.1. Non-Binding Inquiry

Submitting your information through our website does not obligate you to purchase or schedule plumbing services, nor does it create a binding service agreement.

2.2. Follow-Up Communication

Our team may follow up with you to confirm service details, provide estimates, or answer questions. These communications are informational and do not constitute a contract until a service appointment is scheduled and confirmed.

3. Privacy and Data Protection

3.1. Privacy Policy

Your information will be handled in accordance with our [Privacy Policy], which explains how your data is collected, stored, and used.

3.2. Third-Party Sharing

We do not sell your information. We may share it with trusted partners or service providers only as necessary to process payments, schedule services, or fulfill your request.

4. User Responsibilities

4.1. Lawful Use

You agree to use our website and services only for lawful purposes. Providing false, misleading, or fraudulent information is strictly prohibited.

4.2. Age Requirement

By submitting your information or scheduling a service, you confirm that you are at least 18 years old.

5. Limitations of Liability

5.1. No Guarantee of Availability

Submitting a request does not guarantee the immediate availability of plumbing services or emergency response at your preferred time.

5.2. Website Content

While we strive to keep our website accurate and up to date, we are not responsible for typographical errors, outdated service descriptions, or technical issues. We reserve the right to update content at any time.

5.3. Service Results

While we provide services with professional care, we are not liable for damage caused by pre-existing plumbing conditions, improper prior work, or issues outside the scope of services provided.

6. Changes to These Terms

We may update these Terms and Conditions periodically to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

7. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us at:

Trenchless Piping Solutions

Email: [email protected]

Phone: (917) 656-0422

Address: 50 Maple Street, Croton-on-Hudson New York 10520

Website: http://www.nytrenchless.com/